• Jetex arrival assistance at Istanbul Airport
• Personalized meet and assist support during the arrival process
• Arrival guidance according to airport and operational rules
• Private airport assistance experience according to service availability
• Assistance with airport formalities according to official procedures
• Passport control, baggage process and customs direction where available
• English and Turkish speaking service team
• Coordination according to flight details and service availability
• Service instructions shared after booking confirmation
• Support for VIP guests, business travelers, families and elderly passengers

• Flight ticket
• Visa, e-visa or travel document fees
• Passport, visa or immigration approval guarantee
• Airline baggage fees or excess baggage charges
• Private airport transfer unless booked separately
• Hotel accommodation
• Food and beverages outside the included service scope
• Personal expenses
• Airport charges, parking fees or third-party fees unless clearly stated as included
• Any additional service not clearly mentioned in the included services

Know Before You Book

Please read the following information carefully before completing your reservation. Jetex Arrival Service at Istanbul Airport is a premium arrival assistance service and is subject to flight details, passenger count, airport procedures, operational conditions and service confirmation.

Service Availability

This service is available at Istanbul Airport and depends on service availability, flight schedule, passenger profile, airport rules and operational approval on the service date.

Arrival Flight Information

Please provide complete and accurate arrival flight details during the booking process, including airline, flight number, arrival date and arrival time. Incorrect or incomplete flight information may cause delays, service failure or no-show status.

Passenger and Travel Documents

Passengers must hold valid travel documents, passports, visas, residence permits or entry permissions required for their itinerary. Visa and entry requirements are the responsibility of the passenger.

Arrival Procedure

Service flow may vary depending on international or domestic arrival, airline rules, passport control requirements, baggage process, customs procedures and official authority decisions.

Operational Confirmation

Reservation confirmation depends on flight details, passenger count, airport procedures, service availability and operational conditions. Last-minute bookings may not always be available and are subject to approval.

Not a Guaranteed Immigration Approval

This service does not guarantee passport control approval, visa approval, customs clearance, security clearance or airline approval. Final decisions are always made by airlines, airport authorities and official government departments.

Additional Services

Private airport transfer, luxury vehicle service, hotel transfer, chauffeur-driven city transfer or special assistance can be arranged upon request and may require an extra fee.

Important Note

Final meeting details, service instructions and operational flow will be shared after the reservation is confirmed. Late arrival, incorrect flight details, missing travel documents or passenger no-show may result in service failure and may not be refundable.

What to Bring

Please make sure you have the following items ready before your Jetex Arrival Service begins to ensure a smooth and well-coordinated arrival experience at Istanbul Airport.

Valid Passport or ID

All passengers must carry a valid passport, national ID card, residence permit or any other travel document required for their arrival and entry process.

Visa or Travel Documents

If your nationality or travel route requires a visa, e-visa, residence permit, health document or any additional travel document, please make sure it is valid and ready before arrival.

Flight Ticket or Airline Booking Confirmation

Please keep your flight ticket, airline booking confirmation or e-ticket easily accessible. Your flight details may be required to coordinate the arrival service correctly.

Jetex Arrival Service Booking Confirmation

Please keep your Jetex Arrival Service booking confirmation with you. This may be requested by our operations team, airport staff or service representative.

Phone with WhatsApp Access

Please make sure the phone number provided during booking is active and reachable. We may contact you by phone or WhatsApp for service details, meeting instructions or last-minute operational updates.

Baggage Information

If you are traveling with many bags, oversized luggage, sports equipment, baby stroller or special baggage, please inform us before the service. This helps us plan the arrival assistance more accurately.

Special Assistance Information

If you are traveling with elderly passengers, children, VIP guests, reduced mobility passengers or guests who need extra support, please share this information before the service date.

Important Note

Passengers are responsible for having all required travel documents ready. Missing documents, incorrect flight details, late communication or passenger no-show may affect the service and may result in service failure.