Sabiha Gökçen (SAW) Arrival Meet & Greet Service
Arrive at Istanbul’s Asian side with the confidence of a VIP. Our Sabiha Gökçen Arrival Meet & Greet service is designed to transform your landing into a smooth, prestigious, and entirely stress-free experience.
From the moment you step off the aircraft, our dedicated team takes charge of the logistics, ensuring you bypass the terminal's hustle and bustle with ease.
What Your Arrival Experience Includes:
- Gate-Side Welcome: Your personal assistant will be waiting for you at the arrival gate or the designated terminal meeting point with a personalized name board.
- Priority Fast Track: Navigate through passport control and security checkpoints via dedicated fast-track lanes, significantly reducing your waiting time.
- Professional Luggage Support: We assist with the collection of your bags from the carousel and coordinate with professional porters to ensure heavy lifting is handled for you.
- Customs & Procedures Guidance: Our experts provide seamless navigation through all airport formalities and customs procedures where applicable.
- Chauffeur Integration: A direct escort from the terminal exit to your pre-booked VIP vehicle or transfer service, ensuring a flawless hand-off to your driver.
- Real-Time Flight Tracking: We monitor your flight's progress in real-time, adjusting our meeting schedule for any early arrivals or unexpected delays.
Ideal For:
Our SAW Arrival service is the preferred choice for corporate travelers on tight schedules, families seeking a comfortable start to their holiday, and first-time visitors looking for a secure and guided entry into Istanbul.
- Professional airport Arrival Meet & Greet assistance
- Airport representative support at the confirmed arrival meeting point
- Arrival guidance according to your selected service
- Terminal navigation and airport process assistance
- Flight information coordination where possible
- Passenger guidance for arrival procedures
- Baggage claim guidance depending on airport rules and service availability
- Exit coordination after arrival procedures
- WhatsApp or phone coordination before the service
- Support for families, business travelers, elderly passengers and VIP guests
- Airline ticket, visa, passport or travel document services
- Passport control, customs, immigration or security approval guarantee
- Guaranteed Fast Track access unless specifically included in your selected package
- Lounge access unless purchased as an additional service
- Buggy service unless purchased as an additional service
- Porter service or baggage carrying unless specifically included
- Private airport transfer unless purchased separately
- Extra waiting time caused by incorrect flight details or passenger delay
- Personal expenses, airport charges or third-party fees not stated in the package
Know Before You Book
Please read the following information carefully before completing your reservation. Arrival Meet & Greet service is a time-sensitive airport assistance service and may depend on flight schedules, terminal conditions, supplier availability and airport operations.
Service Availability
The final availability of the selected service may depend on Sabiha Gökçen Airport operations, terminal conditions, passenger profile, flight time and operational capacity on the service date.
Meeting Point and Instructions
Your exact arrival meeting point, assistant contact details and service instructions will be shared with you after your booking is confirmed. Please make sure your phone and WhatsApp number are active and reachable before and during the service.
Flight Information
Please provide the correct arrival flight number, travel date, passenger name and contact details during booking. Incorrect or incomplete flight information may cause delays, service failure or no-show status.
Arrival Procedure
Your airport assistant will guide you according to your selected service package and airport availability. The service may include arrival guidance, terminal navigation, baggage claim guidance and exit coordination depending on airport rules and operational conditions.
Passport, Visa and Travel Documents
All passengers are responsible for having valid travel documents, including passport, visa, residence permit, flight ticket, health documents and any other documents required by the airline or official authorities.
Baggage and Special Assistance
If you are traveling with multiple bags, oversized luggage, sports equipment, baby stroller or special baggage, please inform us before the service. If you are traveling with elderly passengers, children, VIP guests or reduced mobility passengers, please share this information in advance.
Add-on Services
Fast Track, Lounge Access, Buggy Service, Porter Service and Private Transfer may be available as additional services depending on airport rules, supplier availability and your selected package. These services are not automatically included unless clearly stated in your booking confirmation.
No-Show Policy
The service may be considered a no-show if the passenger does not arrive at the confirmed meeting point, cannot be contacted, provides incorrect flight details, changes travel plans without informing us or arrives after the allowed waiting time. No-show bookings are non-refundable.
Important Note
Meet & Greet service does not replace passport control, visa requirements, customs checks, security screening or airline procedures. All passengers must comply with airline rules, airport regulations and official authority decisions.
What to Bring
To ensure a smooth arrival assistance experience at Sabiha Gökçen Airport, please make sure you have the following items ready before your service begins.
Valid Passport or ID
All passengers must carry a valid passport, national ID card, residence permit or any other travel document required for their journey.
Flight Ticket or Airline Booking Confirmation
Please keep your flight ticket, airline booking confirmation or e-ticket easily accessible. Your airport assistant may need to check your flight details to coordinate the arrival service correctly.
Visa or Travel Documents
If your nationality or travel route requires a visa, residence permit, e-visa, health document or any additional travel document, please make sure it is valid and ready before arrival.
Phone with WhatsApp Access
Please make sure the phone number provided during booking is active and reachable. We may contact you by phone or WhatsApp for meeting point details, assistant contact information or last-minute operational updates.
Meet & Greet Booking Confirmation
Please keep your Arrival Meet & Greet booking confirmation with you. This may be requested by our operations team or airport representative.
Baggage Information
If you are traveling with many bags, oversized luggage, sports equipment, baby stroller or special baggage, please inform us before the service. This helps us plan airport assistance more accurately.
Special Assistance Information
If you are traveling with elderly passengers, children, VIP guests, reduced mobility passengers or guests who need extra support, please share this information with us before the service date.
Your airport assistant will meet you at the confirmed arrival meeting point at Sabiha Gökçen Airport. The exact meeting instructions and assistant contact details will be shared with you after your booking is confirmed.
Our team will assist you with airport guidance, arrival procedures and terminal navigation according to your selected service package and airport availability.
Depending on the selected service and airport rules, our assistant may guide you during baggage claim and help coordinate your exit from the terminal.
After the arrival process is completed, our team will guide you toward the terminal exit, greeting area or transfer meeting area according to your booking details.